Tuesday, December 15, 2009

is this what it would be like?

time for a political statement blog....I am not a fan of the government. seriously, less is better is my book. I might not know how to argue my views as well as my uber-intelligent hubby, but I CAN share my experiences. And they have often been frustrating and time-consuming.
I worked for the public school system for four years, so my stories are endless in that realm, but I had a recent experience that left me incredulous.....
I was attempting to get passports for my children. Sounds easy enough, huh? We are taking a trip in early 2010 and we will be flying south of the USA to a warmer, more desirable climate. I love a good project and was excited to begin planning for our trip. But passports take lots of time, so they were a priority.
First stop, FedEx Office for photos. That was an adventure, since both my boys do not enjoy having their picture taken. I know, really great for an aspiring photographer? But we got their pictures after multiple attempts, paid for our photos, and escaped before to much damage was done in the store.
I then called our local post office to see if I needed to make an appointment. After trying for a couple hours, I got through to a human who told me the first available appointments were December 30th.....what! That was a month away! And only a few weeks before our trip. I said no thanks and figured we would try another plan.
Then, I called the 1.800.United States Postal Service number, since that is the ONLY number they give for every location in Richmond. The "nice" lady on the phone told me a downtown location that takes walk ins. I got the address and asked for the phone number. She asked me if she could help me. I asked for the phone number again. She asked if she could help me, again. Yes lady, isn't it clear that you can help me by giving me the number? I know she gave me the address, but I was still going to call to "make sure" they could help me at this particular post office. She refused. At that point, I should have known that it was getting interesting.
So, next day at lunch we picked up daddy from work and headed downtown. I had all the appropriate forms completed and an envelope full of birth certificates, SS cards, and parental identification. No one can accuse me of not being prepared! We parallel park downtown after circling the block a few times and drag our two young children into the post office. I get to the desk.
me: "Yes, you can help me. I need passports for my two young loud children"(maybe if they see the urgency they will rush us through?)
overworked postal worker: "No, we don't do that anymore"
me: "nooooooo, arghhhh, &*%$, #@!* ahhhhh, this is *&%@ ridiculous!!!!!!" actually, I was thinking that, but I politely explained that the 1.800.USPS lady told me you did walk-ins.
opw: "I know, we try to get them to change that since we no longer have a passport specialist working at this location"(seriously, how hard is it to check my forms and stamp them approved?)"you can go around the corner about 5 blocks to the city hall and they can do it for you"

At this point, I am thinking about how I wanted the phone number for the location. Not such a stupid idea, huh?

Scott and I rushed out with our increasingly hungry children, drove around the block, found the building, parallel parked again, and ran up the city hall steps. While we were doing that, we were grumbling under our breaths and trying to scrounge enough snacks to keep tummies from grumbling while we made one more stop than planned. I have to admit that things got easy from that point on. The lady at the city treasurers office was very kind and helpful....but it cost us. We paid more for better service. At that point we were ready for whatever it would take to just be finished and be able to go feed our children.

Moral of the story:
If we let government run our health care.....we will have trouble getting service, there will be limited availability for basic procedures, and then we will end up paying more to get the job done.


Good news is....we get to go somewhere warm very soon!

2 comments:

nana said...

at least you get to use the passports when they arrive to fly south to a more desirable climate!!!

Sarah said...

Amen!